How often is the support email checked?

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Saturday, August 23rd, 2025, 2:34 PM11 days ago

I wrote to it on the 18th and have yet to get a reply back. it's understandable to have longer reply times on forums this size, but I'm wondering about how long other users have had to wait. basically what I'm saying is that if you've sent something to the support email address, post your experiences in this thread, I'd love to hear it.


and also, if a staff member is reading this, could you pretty please check the inbox? its sort of important...

exposure to dimethylmercury is the most common cause of death in my hometown

flames will be used to roast marshmallows

decadentThrough
Saturday, August 23rd, 2025, 3:57 PM11 days ago

i wrote mine on the 9th and got no response so i assumed they either didnt see my email, forgot about it, or ignored it cause it wasnt urgent (asked to change my username cause i thought of a better one and wanted to change it a few days later lul)

i think boys should date boys, and girls should date girls said by a kawaii anime girl

Ghost
Saturday, August 23rd, 2025, 4:05 PM11 days ago

@cyberarf (Ghost), that is quite worrying. I wonder if they've improperly configured the mail server?

exposure to dimethylmercury is the most common cause of death in my hometown

flames will be used to roast marshmallows

decadentThrough
Saturday, August 23rd, 2025, 4:19 PM11 days ago

maybe, it could be that they havent had the time to fix it cause theyve been busy implementing other features to the forum like the ability to get someones account back thru their email... until then people who forgot their password cant interact with the forum at all unless they create a new account

i think boys should date boys, and girls should date girls said by a kawaii anime girl

Ghost
Topic: How often is the support email checked?